Refund Policy

1. Overview

We want you to be satisfied with your purchase. This Refund Policy explains the circumstances under which refunds may be issued for AffiDesk subscriptions and purchases.

2. Subscription Refunds

You may request a refund within 7 days of your initial subscription purchase. After this period, refunds will be issued at our sole discretion.

3. How to Request a Refund

To request a refund, please contact our support team at suporte@affidesk.com.br with your account details and reason for the refund request.

4. Processing Time

Approved refunds are typically processed within 5 to 10 business days and will be returned to the original payment method.

5. Non-Refundable Items

Partial subscription periods and one-time add-ons consumed before the refund request are generally non-refundable.

6. Contact

If you have questions about this policy, please reach out to suporte@affidesk.com.br.